FAQs

Frequently Asked Questions

ORDERS & SHIPPING
Q: How long does shipping take?
A: US orders typically arrive in 7–12 business days after a 
1–3 business day processing period.

Q: Do you offer free shipping?
A: Yes! We offer free shipping on all US orders over $65.

Q: How do I track my order?
A: Visit our Track Order page and enter your order number 
and email address.

RETURNS & REFUNDS
Q: What is your return policy?
A: We offer a 30-day hassle-free return policy. Items must 
be in original condition. Email us at carrerasjonatan599@gmail.com 
to start a return.

Q: How long do refunds take?
A: Refunds are processed within 5–7 business days after 
we receive your return.

PRODUCTS
Q: Are your garden tools suitable for older gardeners?
A: Absolutely. Our EasyRise™ products are specifically designed 
for gardeners aged 45–65 who want more comfort and support outdoors.

Q: Do your products come with a warranty?
A: Yes. All SleekLabz products are quality tested and backed 
by our 30-day satisfaction guarantee.

Still have questions? Email us at carrerasjonatan599@gmail.com