Refund & Return Policy
At SleekLabz, we want you to feel confident and comfortable with every purchase.
If your order does not meet your expectations, we offer a 30-day return policy from the date you receive your item.
Returns
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must include original packaging.
- Proof of purchase is required.
To start a return, please contact our customer support team at:
carrerasjonatan599@gmail
Please include your order number and the reason for your return.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
We recommend using a trackable shipping service when returning your item.
Refunds
Once we receive and inspect your return, we will notify you regarding your refund status.
Approved refunds will be processed to your original payment method within 5-10 business days.
Please note that processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact:
Email:
carrerasjonatan599@gmail.com